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HomeAll coursesVocationalCertificate IV in Business (BSB40215)

Certificate IV in Business (BSB40215)

Category:
Vocational/

COURSE DESCRIPTION

Make your mark in the business industry!

A business qualification enables you to turn your passion into a successful career.

Whether you wish to manage a company or start your own, training with Shafston International College will help you succeed.

During your study you will develop core business skills with the support of industry expert trainers. You will become competent in:

  • Business communication
  • Service management
  • Marketing Principles
  • Management Information systems

Shafston offers the Certificate IV in Business (BSB40215) as a pathway course to the Diploma of Business (Entrepreneurial Focus) (BSB50215) and Diploma of Leadership and Management (BSB51918).

The Certificate IV in Business (BSB40215) places emphasis on people management skills, organisational and technology skills. This course is recommended for anyone who wants to improve their business skills.

WANT TO KNOW MORE? DOWNLOAD OUR COURSE GUIDE OR ENQUIRE NOW!

QUICK INFO

Qualification Certificate IV in Business
Nationally recognised Yes
National code BSB40215
CRICOS Course Code 091407A
Location Brisbane Campus
Delivery mode Face-to-face classroom delivery
Mixed / Blended
Up to 25% online
Course Duration 28 weeks (4 weeks holiday included)
Entry Requirements IELTS (Academic) overall 5.0, or equivalent
Academic: Equivalent to an Australian Year 10 qualification
Must be 18 years of age
Start dates
22/Jun/2020
17/Aug/2020
12/Oct/2020
23/Nov/2020
04/01/2021 

08/02/2021
01/03/2021
05/04/2021
17/05/2021
07/06/2021

19/07/2021
23/08/2021
18/10/2021
29/11/2021

Awarded by Shafston International College, CRICOS Provider Code: 01542F, RTO Code: 32004

UNIT DETAILS

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

BSBCMM401 Make a presentation

This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.

This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.

BSBMKG414 Undertake marketing activities

This unit describes the skills and knowledge required to plan, implement and manage basic marketing and promotional activities. It is a foundation unit covering general and basic marketing and promotional activities that do not require detailed or complex planning or implementation.

It applies to people with no previous experience in marketing. It could be undertaken as part of a broader role of a person in a small enterprise, or as part of a marketing plan for a larger enterprise.

BSBMKG413 Promote products and services

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services.

It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBCUS402 Address customer needs

This unit describes the skills and knowledge required to manage an ongoing relationship with a customer over a period of time. This includes helping customers articulate their needs and managing networks to ensure customer needs are addressed.

It applies to individuals who are expected to have detailed product knowledge in order to recommend customised solutions. In this role, individuals would be expected to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations.

BSBCUS501 Manage quality customer service

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBINN301 Promote innovation in a team environment

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

BSBLED401 Develop teams and individuals

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

It applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

BSBMGT401 Show leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise.

BSBMGT403 Implement continuous improvement

This unit describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

It applies to managers who have an active role in implementing the continuous improvement process to achieve the organisation’s objectives. Their position is closely associated with the creation and delivery of products and services which means that they have an important role in influencing the ongoing development of the organisation.

At this level, work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

A total of 10 units of competency is required to obtain this qualification. On successful completion of the course students will be issued with the Certificate IV in Business (BSB40215) recognised within the Australian Qualification Framework.

STUDENT TESTIMONIALS

  • I have just graduated from my Certifiate III in Early Childhood Education and Care and I am currentely studying the Diploma. Shafston is helping me to develop my knowledge and skills in the Child care sector through teachers and staff who are professionals, friendly and helpful. The classess are challenging and the campus is beautiful with a great green area and an awesome view to the river. The staff assisted me with finding vocational placement in a childcare centre and helped me with all the arrangements. Thanks to my vocational placement, I have already started to work in the childcare industry.

    Ana Maria ~ Spain

  • What I liked about Shafston was the small class sizes. This allowed the teachers to help each student and it made it easier to ask questions. The teachers would always give me advices on how to improve my English which helped me gain more confidence. Although I had a lot of difficulties with my English, I was able to improve my understanding from the supplementary classes where I received one-on-one lessons from my teacher.

    Misa ~ Japan

  • Shafston’s campus and teachers are amazing! I love the fact that there are many different cultures and students here. Back home, there were only two international students in my class. The teachers used very traditional teaching methods. Our entire day was basically writing down notes, which were hard to understand and extremely boring. I really appreciate the conversations I can have with my teacher at Shafston, rather than reading and writing notes all day.

    Shela ~ Malaysia

  • I was really happy with Shafston when I got here. Compared to classrooms back home, it was a complete difference. Classrooms in Taiwan are extremely boring and based highly on information and recall. There is no time for conversations, only time for absorbing information. It was really robotic. I love how Shafston offers conversational learning! I have time to discuss topics with my teacher and classmates, which is a lot more interesting than writing down theory. I also love the environment here. The campus is awesome.

    Mike ~ Taiwan

  • I currently study the Diploma of Business at Shafston, a very popular international college in Australia because of their multicultural community. It has a beautiful environment situated by the river, The classes are enjoyable and attending my classes has also helped me improve my English.

    FeiQuo ~ China

  • Very much valuable. The course is designed in a manner that learning is not limited. I am gaining lot of knowledge through the course. The assignments are really good as they help the students to think out-of-the box and answer. I am very happy doing this course as I am gaining a lot of insight. Also, professionalism and the support being extended by my tutor is really great and I am thankful to Gael.

    Abhayjot ~ India

CAREER OUTCOMES

The Certificate IV in Business (BSB40215) has 10 units that will fit your needs and the needs of the business. It provides a comprehensive foundation in business disciplines and includes how to develop work priorities, organise meetings, maintain work health and safety, address customer needs and how to promote innovation in a team. Additionally, the course also emphasises skills, such as communication, leadership, cultural awareness and ethics. It will provide you with the formal business qualifications and offer diverse career opportunities in:

  • Administrator
  • Executive Personal Assistant
  • Office Administrator
  • Project Officer
  • Sales Account Assistant
  • Sales Agent

UNIVERSITY PATHWAYS

SOUTHERN CROSS UNIVERSITY

PATHWAYS
Associate Degree in Business
Credit Transfer:
 4 units

Bachelor of Business
Credit Transfer:
4 units

Bachelor of Business Administration
Credit Transfer:
4 units

ASSESSMENT

“The process of collecting evidence and making judgements on whether competency has been achieved to confirm that an individual can perform to the standard expected in the workplace, as specified in a training package or a VET accredited course.”  https://www.asqa.gov.au/standards-vac/definitions


Your Shafston teacher will formally assess your skills, knowledge and understanding.   Assessment is competency based, this means you will be required to show / demonstrate the required competencies for the units of competency you are studying.

In order to ensure that Shafston’s assessment is valid, reliable, flexible and fair, Shafston trainers will conduct assessment as per the assessment conditions for each unit of competency you are studying. 

There are many different types of assessment.  Multiple and varied assessments are used to ensure that learners are able to demonstrate competency.  We will ensure that the assessment is conducted in a manner that is fair, flexible, valid and reliable. 

The portal has the following sections Activities, Questioning, Project, and Observation which span across these different tasks.   Some of the assessment tasks are ‘stand-alone’ or they may be a combination of these methods of assessment.


There may be

• Written tasks

Written assessments include case studies, question-answer type tasks, written reports and assignments, including reflective evaluations, self-evaluations,  project work, demonstrations and class presentations.

• Examination

This includes written or spoken ‘question-answer’ type tasks in an examination. 

• Observation

Your teacher will observe your performance of tasks in real or simulated workplace environments.  This includes participation in role-plays, group discussions and demonstrations of practical skills and knowledge.  Students on vocational placement will be observed by a qualified professional.

• Vocational Placement

Vocational placement provides the opportunity to observe professionals in your vocation, gain skills specific to your vocation, engage and interact with your community, and most importantly, to apply what you have learnt in the classroom to the ‘real-world’ vocational environment.  You will be mentored and supported by an industry professional and have a valuable opportunity to learn in a structured workplace environment.  Your teacher as well as the industry professional will both observe your ability to apply the skills, knowledge and attitudes required in workplace situations and environments.

http://shafston.edu/wp-content/uploads/2018/12/Best_Practice_Guidelines_for_Vocational_Placement_V1.pdf

• RPL

You may already have the skills and knowledge.  For more information about Recognition of Prior Learning Student Information,  please refer to:  http://shafston.edu/forms-policies-and-procedures/

MODE OF LEARNING

 

The formal learning takes place through a structured program of instruction through face to face delivery with your Shafston teacher on the Shafston campus.

You will be able to learn from your teacher and classmates as you study together through a combination of formal classroom based learning and independent study / research.
   – Further support is provided at the weekly Class Tutorial Support sessions with your teacher.
   – Additional support is available at the Academic Literacy sessions.
   – 20 hours of scheduled contact is allocated per week to complete the course requirements with no more than 25% on-line. 

TIMETABLE

HOLIDAYS

PUBLIC HOLIDAYS (No Classes)

New Year’s Day
Australia Day
Good Friday
Easter Saturday
Easter Sunday
Easter Monday
Labour Day
EKKA (Brisbane Only)
Queen’s Birthday
Christmas Holiday

01/01/21
26/01/21
02/04/21
03/04/21
04/04/21
05/04/21
03/05/21
11/08/21
04/10/21
25/12/21 – 01/01/22

(Free Workshop)

Improve your reading, understanding questions, proof reading, referencing, paraphrasing and more.


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  • Diploma of Leadership and Management (BSB51918)
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About Us

Shafston has been operating for 25 years, educating students in both English language and Vocational Courses. There have been in excess of 120,000 students educated at Shafston, from over 100 countries since its foundation in 1996. The school has received numerous accolades including being rated the number 1 English school in Australia in 2013, 2014 and 2019 by Ryugaku Journal.

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