Get started in your business career with our Certificate III in Business. This course will give you the understanding of customer service, effective communication, processing skills, maintaining and managing workplace information, understanding workplace safety, fostering innovation and change, developing multi-tasking and prioritising skills while building effective working relationships with others and many more day to day functions within a business environment.
Certificate III in Business (BSB30115)
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|Qualification||Certificate III in Business|
|CRICOS Course Code||093913M|
|Delivery mode||Face-to-Face and Online (25%)|
|Course Duration||22 weeks (2 weeks holiday included)|
|Entry Requirements||English: Equivalent to an IELTS 4.5
Academic: Equivalent to an Australian Year 10 qualification
|Awarded by||Shafston International College, CRICOS Provider Code: 01542F, RTO Code: 32004|
This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.
It applies to individuals who perform a range of routine workplace communication tasks using a limited range of practical skills and fundamental knowledge of effective listening, questioning and non-verbal communication in a defined context under direct supervision or with limited individual responsibility.
It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team.
This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.
It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.
This unit applies to individuals who use leadership skills including motivation, mentoring and coaching to develop efficient, effective and unified teams and facilitate communication between team members and management of the organisation.
It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision.
It applies to individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement and who may provide technical advice and support to a team.
It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team.
It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.
A total of 12 units of competency is required to obtain this qualification. On successful completion of the course students will be issued with the Certificate III in Business (BSB30115) recognised within the Australian Qualification Framework.
Formal business qualifications offer diverse career opportunities to the smart, well educated and ambitious. Career outcomes include:
- Administrative Assistant
- Customer Service Adviser
- General Clerk
- Supervisor or Team Leader
- Small Business Ownership
- Word Processor